Terms of Service

Website content, comparison pages, checklists, architecture recommendations, and cost estimates are general information. They are not a substitute for reviewing your workload, account configuration, security requirements, contracts, or applicable regulations.

A free audit begins with the information you provide and is intended to identify likely priorities. It is not a comprehensive security assessment, compliance audit, penetration test, architecture certification, or binding quote. Deeper account-level review requires your approval and separately agreed access.

Paid work begins only after scope, fees, responsibilities, and approval are confirmed in writing. Unless a written agreement says otherwise:

• CloudSyncPK will not make material production changes without authorization;
• response or resolution times are objectives, not service-level guarantees;
• emergency work depends on availability and acceptance of the incident; and
• third-party services and AWS usage charges are paid directly by the client.

You are responsible for providing accurate information, identifying critical systems and regulatory requirements, maintaining authorized backups unless backup management is included in scope, reviewing proposed changes, and ensuring that anyone instructing CloudSyncPK is authorized to do so.

CloudSyncPK does not request AWS root credentials, account passwords, or secret keys through public forms. When access is required, the parties will agree a temporary least-privilege method. You remain responsible for account ownership, billing, application security, data classification, and promptly removing access when an engagement ends unless CloudSyncPK manages that process under a written agreement.

AWS and other third-party products are governed by their own terms, pricing, availability, and service limits. CloudSyncPK cannot control changes, outages, or pricing decisions made by those providers and does not represent that every recommendation will be available in every region or account.

CloudSyncPK retains ownership of its pre-existing methods, templates, and general know-how. Ownership and permitted use of engagement-specific deliverables will be stated in the applicable proposal or agreement. Website content may not be republished as your own without permission.

Cloud systems involve operational risk. Unless expressly stated in a signed agreement, CloudSyncPK does not guarantee uninterrupted availability, a specific cost reduction, zero-downtime migration, same-day incident resolution, or achievement of a compliance certification.

We may update these website terms as our services and operating processes change. The effective date above identifies the version currently published. Changes do not replace the terms of an existing signed client agreement.